Your Privacy is Our Priority

Bat22 Privacy Policy — Your Data Is Safe with Us

Learn with full transparency how your personal information is collected, stored, and kept secure at bat22.

Last Updated: January 2026

How We Protect Your Privacy

Steps We Take to Protect Your Data at bat22

256-bit SSL Encryption

Every transaction and piece of personal information you share is protected with bank-grade SSL encryption. Your data is completely safe from theft.

No Sale of Data to Third Parties

Bat22 never sells or rents your personal information. Your data is used solely for service improvement and legal purposes.

Minimum Data Collection

We only collect information that is genuinely necessary to provide our services. No irrelevant data is ever requested.

Cookie Controls Are in Your Hands

You can manage cookies from your browser settings at any time. We do not use advertising cookies.

Secure Data Centers

Your data is stored on secure servers that meet international standards. System security is maintained through regular security audits.

Full Control Over Your Data

You can view, correct, or request deletion of your data at any time. This is your fundamental right.

1 Introduction & Applicability

Bat22 is an internationally licensed online gaming platform serving players in Bangladesh and around the world. This Privacy Policy applies to the bat22 website, mobile app, and all related services.

By using the bat22 platform, you automatically agree to this Privacy Policy. Please read this page carefully before creating an account. Our goal is to keep your personal data fully protected and to be completely transparent about how it is used.

Please Note: This Privacy Policy may be updated at any time. For significant changes, we will notify you by email.

2 What Information Is Collected

Bat22 only collects information necessary to provide our services. We never request unnecessary or excessive data. See the table below for the types of information collected and the reasons why:

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number For KYC verification and age confirmation
Contact Information Email, Mobile Number Account Communications & Security Alerts
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Usage Data Game history, betting patterns Service Improvement & Responsible Gaming

How Information Is Collected

  • Information you provide directly at the time of registration.
  • Data automatically collected during platform use (cookies, log files).
  • Documents uploaded during the KYC process.
  • Transaction-related information from payment processors.

3 Purpose of Data Use

Bat22 uses your data only for specific and legitimate purposes. It is never used for marketing or advertising without your consent.

  • Account Management: For registration, login, password recovery, and account security.
  • Payment Processing: For processing deposits, handling withdrawals, and verifying transactions.
  • Customer Support: To respond to your complaints and queries.
  • Security & Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligation: To comply with regulatory authority guidelines.
  • Service Improvement: To analyze usage patterns and deliver a better experience.
  • Responsible Gaming: To identify problematic gaming behaviour and provide timely support.
Our Commitment: Your data will never be shared with advertisers, data brokers, or third-party marketers.

4 Data Sharing Policy

Bat22 does not generally share your data with third parties. However, in the limited circumstances below, data may be shared — and in every case, its protection is ensured through strict agreements.

  • Payment Processor: Payment gateways such as Mobile Pay, Nagad, and Rocket receive only the minimum data necessary to complete transactions.
  • KYC Service Provider: Licensed third-party technology may be used for identity verification.
  • Legal Authorities: We are legally required to provide information when ordered by a court or directed by a government authority.
  • Cloud Services: Internationally certified secure cloud providers are used for data storage.

In each of the above cases, the relevant parties are bound by strict confidentiality agreements and may only use the data for the specified purpose.

5 Cookies & Tracking Technologies

The bat22 website uses cookies — small text files stored in your browser. Cookies help improve platform functionality and make your browsing experience smoother.

Cookie Type

  • Essential Cookies: Maintaining login sessions, security tokens — the website cannot function without these.
  • Functional Cookies: Remembers your preferred language, theme, and settings.
  • Analytics Cookies: Used to understand how many users visit each page — no personal information is stored.
You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.

6 Data Retention Period

Bat22 does not retain your data longer than necessary. Even after account closure, some information may be kept for a defined period for legal reasons.

Data Type Retention Period Reason
Account Information For the lifetime of the account + 5 years Legal Obligations
Transaction History 7 years Anti-Money Laundering Regulations
KYC Documents 5 years Regulatory Guidelines
Log Files 12 months Security Analysis
Marketing Preferences Until consent is withdrawn Subject to Your Consent

7 Your Rights

You have full rights over your personal information at bat22. Each of the rights listed below can be exercised at any time.

Right to Access Your Data

You may request to see what data we hold about you at any time.

Right to Rectification

You may request a correction if any of your data is inaccurate.

Right to Erasure

You may request deletion of your data within the limits permitted by law.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a machine-readable format.

Right to Object

You may object to the use of your data for specific purposes.

To exercise any of the above rights, email us at: support@bat22.bet — We will respond within 30 business days.

8 Children's Privacy

Bat22 is strictly for users aged 18 and above. We do not knowingly collect or store personal information from anyone under the age of 18.

If we discover that a minor has registered, the account will be closed immediately and all associated data will be deleted. If you are a parent or guardian and believe your child has registered, please contact us.

For Parents: If you are concerned about your child's online gaming, visit our Responsible Gaming Find detailed information on the page.

9 Policy Updates

Bat22 reserves the right to update this Privacy Policy as needed. Depending on the nature of the changes, we will notify you in different ways:

  • Minor Changes: This page will be updated, with the date at the top of the page reflecting the latest change.
  • Major Changes: Notifications will be sent to your registered email or mobile number.
  • Major Changes: A consent request will be made directly after login.

Continued use of the platform after any changes will be considered automatic acceptance of the updated policy. We recommend checking this page regularly.

10 Contact

For any questions, complaints, or requests regarding the Privacy Policy, please get in touch with us. Our dedicated privacy team is always here to help.

For urgent matters, email us directly with "Privacy Request" in the subject line — this helps us process your request faster.

Start Playing in a Safe Environment

Your data is completely safe at bat22. Open an account today and enjoy world-class gaming.

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